How Should I Wash My Shirt?
Answer :
We recommend washing it on a cold cycle, inside out, and without tumble drying. This will give your garments the longest life possible.
How Long Will it Take to Receive my Order?
Answer :
We use a 3rd party printing company for our shirts and blankets. Orders are shipped from our printers 2-4 days after we receive your order. The rest is up to the postal service which typically takes 3-4 days, but can take up to 5 days . So expect your order to arrive 4-9 days after you place your order.
How will my shirt fit?
Answer :
All of our shirts and blankets have a size chart tab on their respective pages. You will find it either beside or in the description dropdown.
I ordered the wrong size. Can I return it?
Answer :
Yes, if the size is incorrect we can do an exchange. Please send us an email at support@soccer-empire.com to set up an exchange. We ask that you pay the return shipping.
What forms of payment do you accept?
Answer :
We take Visa, Mastercard, American Express, Discover and Google Pay
Is my credit card information secure?
Answer :
Absolutely! We use SSL, the leading standard for digitally transmitting sensitive data, to encrypt our checkout process. SSL attaches a unique code to your credit card information that prevents third party sites from seeing or accessing it.
Do you have a quality guarantee?
Answer :
Yes! We want you to be completely satisfied with your purchase. If your products are flawed in any way, we'll reprint it for you, free of charge.
Do I have to pay customs fees?
Answer :
Shipments outside of the USA may incur customs fees, depending on destination country. The fee may vary depending on your order value, country limits, and other factors, this fee is your responsibility.